Last Updated: 1 January 2026

Panna 365 Terms and Conditions — What You Need to Know Before You Start

Please take a moment to read these rules before you start using panna 365. We've kept everything in plain, simple language — no legal jargon.

On This Page

Account Rules
Bonus Terms
Payment Policy
Prohibited Activities
Account Closure Policy
Limitation of Liability

Key Policy Highlights

A quick overview of the key points before you read the full details

Age Restriction — 18+

Only individuals aged 18 or above may open an account on panna 365. Accounts belonging to minors will be closed immediately.

One Account Per Person

Each individual may register only one account. If multiple accounts are found, all may be closed and balances forfeited.

Transparent Bonus Terms

Wagering requirements for every bonus are communicated upfront. No hidden conditions — that's the panna 365 promise.

Verification Required

KYC (identity verification) is mandatory for withdrawals above a certain amount. This is in place for your protection.

Zero Tolerance for Fraud

If bonus abuse, multiple accounts, or fraud is proven, the entire balance will be forfeited and the account will be permanently banned.

Right to Amend Policy

Panna 365 may update these terms at any time. Members will be notified by email ahead of any significant changes.

First Published: 1 January 2020 Last Updated: 1 January 2026 Version: 5.0
Bengali Translation

1General Terms

By accessing or using the panna 365 platform, you automatically agree to these terms and conditions. We recommend reading them before you log in for the first time.

These Terms panna 365 and its users. If any clause is unclear, feel free to reach out to our support team — we're always ready to help.

These terms have been drawn up in accordance with applicable laws in Bangladesh. In the event of any dispute, the English version shall be considered definitive, though we always prioritize an amicable resolution.

Eligibility: To use panna 365, you must be 18 years of age or older and must not be located in any jurisdiction where online gaming is prohibited by law.

2Account Registration

All information provided at registration must be accurate and complete. panna 365 reserves the right to close any account found to contain false or misleading details.

  • Each individual may hold a maximum of one account.
  • Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
  • You are solely responsible for keeping your password confidential.
  • Accounts may not be shared with or transferred to another person.
  • If you notice any suspicious activity, please notify us immediately.

KYC Verification: For withdrawals exceeding ৳50,000, a national ID card or passport must be submitted. This verification process is typically completed within 24–48 hours.

Use Your Real Name Verify Your Mobile Number Keep Your Email Active

3Bonuses & Promotions

All bonuses and promotional offers at panna 365 are subject to specific terms and conditions. By claiming a bonus, you are deemed to have accepted the associated terms.

  • The wagering requirement (WR) for every bonus is clearly stated on the promotions page.
  • Bonus balance cannot be withdrawn until the wagering requirement (WR) is met.
  • Each individual is entitled to the welcome bonus once only.
  • Free spins and free bets are typically valid for 7 days — any unused rewards will expire after this period.
  • If bonus abuse is suspected, panna 365 reserves the right to withhold payment pending investigation.

Sports Betting wagers count at 100%, Live Casino at 10%, and virtual sports at 50%. Keep this in mind when planning your bonus wagering strategy.

4Deposits & Withdrawals

All payments on panna 365 are processed in Bangladeshi Taka (BDT). Supported deposit methods include Mobile Pay, Nagad, Rocket, and Dutch Bangla Mobile Banking.

  • Minimum Deposit: ৳300
  • Minimum Withdrawal: ৳500
  • Daily Withdrawal Limit (Standard): ৳50,000
  • Withdrawals are typically processed within 10–30 minutes, with a maximum turnaround of 24 hours.
  • Withdrawals must be made using the same method as the original deposit (in compliance with anti-money laundering requirements).
  • Large withdrawals may be held until KYC verification is complete.

Depositing using another person's payment account may result in your withdrawal being cancelled. Always use mobile banking registered in your own name.

5Betting Rules

Panna 365 has a set of fundamental betting rules that apply across all categories.

  • Once confirmed, a bet cannot be changed or cancelled.
  • If the outcome of an event is determined before it begins, any related bets will be considered void and the stake will be refunded.
  • If incorrect odds are displayed due to a technical error, panna 365 reserves the right to void the affected bets.
  • If unusual or suspicious betting patterns are detected, payments may be held pending investigation.
  • In cricket or football, certain markets may be voided if a match does not reach the required number of overs.

Specific rules for each sports category and game are detailed on the respective section pages.

6Prohibited Activities

The following activities are strictly prohibited on panna 365. Any of these actions may result in permanent account closure and full balance forfeiture:

  • Opening or operating multiple accounts.
  • Providing false information to obtain a bonus.
  • Using another person's identity.
  • Attempting to hack or manipulate the gaming system.
  • Placing bets using bots or automated software.
  • Money laundering or handling of illicit funds.
  • Bonus arbitrage (exploiting bonuses across multiple accounts).

If fraud is established, panna 365 reserves the right to pursue legal action. All suspicious incidents may be reported to the relevant authorities.

7Account Closure Policy

Panna 365 reserves the right to temporarily or permanently close an account under the following circumstances:

  • Suspected or confirmed breach of rules.
  • Extended account inactivity (12 months).
  • At the member's own request (self-exclusion).
  • As required by law or at the direction of a regulatory authority.

To close your account voluntarily, please contact our support team. You will be given the opportunity to withdraw your verified balance before closure (unless the account is being closed due to a rule violation).

Inactive Accounts: If there is no login or transaction activity for 12 months, an administrative fee of ৳150 will be deducted from the balance each month. Once the balance reaches zero, the account will be closed.

8Limitation of Liability

Panna 365 is not liable for the following:

  • Loss of a bet due to internet disconnection.
  • Losses caused by third-party payment gateway delays.
  • Loss of password due to the member's own negligence.
  • If a bet fails to process due to a technical error, the stake will be refunded.

Panna 365 always strives for an amicable resolution — if you run into any issues, feel free to reach out to us directly.

9Privacy & Data Protection

For details on how we collect, use, and store your personal information, please see our Privacy Policy page.

In short: panna 365 does not sell your information to third parties. We use your data solely for service improvement, payment processing, and legal compliance.

10Policy Updates

Panna 365 reserves the right to update these terms and conditions at any time. Members will be notified by email at least 7 days before any major changes take effect.

Continued use of the platform after any changes constitutes acceptance of the updated terms. If you object to any change, you may request that your account be closed.

To stay informed about the latest policy updates, check the "Last Updated" date at the top of this page. We recommend bookmarking it.

Frequently Asked Questions

Absolutely. panna 365 works fully in a mobile browser — you won't miss any features without downloading a separate app. Just open panna365.bet in Chrome or Firefox, log in, and start playing. The site is fully optimized for mobile screens, so scrolling and placing bets are both smooth and easy. If you'd like, you can also add a shortcut to your home screen via your browser's "Add to Home Screen" option — it works just like an app but requires no installation. To save data, you can turn off live streaming and use only the betting interface, which significantly reduces data usage.

There are generally three reasons an account gets locked — repeated incorrect password attempts, a security lock triggered by suspicious activity, or a pending KYC verification. Your first step: contact the panna 365 support team via live chat or email at support@panna365.bet. Have your registered mobile number and email address on hand. For standard password issues, you can reset access using an OTP. If the lock was triggered for security reasons, identity verification (NID or passport scan) may be required. In most cases, the issue is resolved within 30 minutes to 2 hours. If the lock is due to suspicious activity, account recovery may take longer while the investigation is completed.
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Read the rules? Now let's play.

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Free registration — takes just 2 minutes

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