Last Updated: 1 January 2026

Panna 365 Privacy Policy — how safe is your data with us

When you open an account or play on panna 365, certain information is stored in our system. This page explains what we use that information for, where it is held, and how securely it is protected. It won't take long to read, but it's worth knowing.

Our commitment in brief

Your data is never sold
All data encrypted with 128-bit SSL
You are notified before any data is shared with third parties
You can request deletion of your data at any time.
Cookie controls are entirely in your hands

How we protect your data

The core pillars of privacy protection at panna 365

End-to-End Encryption

Every piece of data you send to panna 365 is encrypted with 128-bit SSL technology — no one can intercept or read it in transit.

Secure Data Storage

Your data is stored on secure servers that undergo regular security audits. Firewalls and active monitoring are in place to prevent unauthorized access.

Sale of Data Prohibited

It is against panna 365's policy to sell your personal data to advertisers or any third party for commercial purposes.

Cookie Controls

You decide which cookies to accept and which to decline. All cookies except essential ones are optional.

Regular Policy Review

Panna 365's privacy policy is updated regularly to keep pace with changes in technology and law. You will be notified of any changes.

Everything with your consent

Consent is obtained at registration. Before any new use of your data, consent is sought again — and you always have the right to say no.

First published: 1 March 2020 Last updated: 1 January 2026 Version: 4.2
Bengali Version

1What Data We Collect

Some information is collected on the panna 365 platform to improve your experience and ensure your security. This data falls into two categories:

What you provide directly:

  • Name, date of birth, email address, and mobile number — collected at registration.
  • National ID or passport details — during KYC verification.
  • Payment method details — at the time of deposits and withdrawals.
  • The content of your conversations with the support team.

Automatically Collected Information:

  • Your device type, operating system, and browser.
  • IP address and approximate location.
  • Data on how long you spent on each part of the site.
  • Betting history and transaction logs.

Full payment card numbers are never stored on panna 365 servers. All payment processing is handled entirely through the payment gateway.

2How We Use the Information We Collect

Panna 365 uses your information only for specific purposes — nothing beyond that. Those purposes are clearly outlined below:

Data type Purpose of Use Legal Basis
Name & IdentityAccount creation & KYCContractual obligations
Mobile / EmailContact & OTPService Delivery
Payment InformationDeposits & WithdrawalsContractual obligations
Betting HistoryFraud detection & reportingLegal obligations
Usage DataPlatform improvementLegitimate interest
IP / DeviceSecurity & Fraud PreventionLegitimate interest

Your consent for marketing or promotional emails is obtained separately. If you do not consent, or later withdraw it, all promotional communications will stop.

3Who your data is shared with

Panna 365 does not sell your data. However, to keep our services running, we share limited information with a number of trusted third parties:

  • Payment Providers: Required details are shared with Mobile Pay, Nagad, and Rocket to process transactions.
  • Game Provider: Companies such as Evolution and Pragmatic Play — minimal data required for game operation.
  • Regulatory Authority: Data may be shared with investigative authorities where required by law.
  • Technology Partner: Cybersecurity & analytics services — all data in anonymized form.

If your data is ever shared with anyone outside this list, you will be notified and asked for consent beforehand — no exceptions.

4Cookies & tracking technologies

Cookies are small files that a website stores in your browser. panna 365 uses four types of cookies:

The toggles above are for illustration only. To manage your actual cookie settings, please use your browser's settings.

5How Long Your Data Is Retained

Panna 365 does not hold on to data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: 5 years after account closure (legal obligation).
  • Transaction Records: 7 years (as required by financial regulations).
  • Support Chat: 3 years after the issue is resolved.
  • Analytics Data: 26 months (in anonymized form).
  • Marketing consent: Effective immediately upon withdrawal of consent.

Data is automatically deleted or anonymized after a set retention period.

6Your Rights Over Your Data

You have full control over your own data. The following rights apply at panna 365:

Right of Access

You can find out what information we hold about you.

Right to Rectification

You can correct inaccurate information.

Right to erasure

You can request deletion of your data under certain conditions.

Right to Restriction

You can restrict certain uses of your data.

Right to data portability

You can request a copy of your data.

Right to Object

You can object to specific processing activities.

To exercise any of these rights, email support@panna365.bet. Requests are typically responded to within 30 days.

7Data Relating to Minors

Panna 365 does not knowingly collect information from anyone under 18. Age verification is part of our registration process.

If we become aware that data belonging to a minor has been collected inadvertently, it is deleted immediately and the account is closed.

8Third-party links & services

When you access a payment gateway or game platform through panna 365, you are entering a third-party service. That service has its own privacy policy, which panna 365 has no control over.

We recommend reading the privacy policy of any third-party service before using it.

9Security Measures

Here's what panna 365 uses to keep your data secure:

  • 128-bit SSL/TLS encryption — for data transmission.
  • AES-256 encryption — for database storage.
  • Two-factor authentication (2FA) — applied at account login.
  • Regular penetration testing — to identify security vulnerabilities.
  • 24/7 security monitoring — to detect unusual activity.

In the event of a security breach, affected members will be notified within 72 hours and immediate protective measures will be taken.

10Contact & Complaints

For any privacy-related questions or concerns:

  • Email: support@panna365.bet (Subject: Privacy Query)
  • Live Chat: Click the chat button in the bottom corner of the site.
  • Response Time: Usually within 3 business days.

If your complaint remains unresolved and you believe your data rights have been violated, you have the right to lodge a complaint with the relevant regulatory authority.

General FAQs

Minimum bet amounts at panna 365 vary slightly depending on the game and market type. For Sports Betting, you can generally place a bet from as little as ৳20. Slots tend to have even lower minimums — many games let you start with just ৳5 or ৳10. Live Casino tables typically start from ৳50. For Aviator and crash games, you can play from ৳10. For certain markets on major events, the minimum may be slightly higher — you'll always see the amount on screen before placing your bet. In short, you don't need a big budget to get started at panna 365.

There are two ways to update your mobile number or other personal details at panna 365. First: log in to your account, click the profile icon at the top right, and go to "Account Settings" or "Edit Profile". From there, you can update your name, email, and certain other details yourself. To change your mobile number, you'll need to verify via OTP sent to your current number. If you no longer have access to that number, use the second option — contact our support team. Email support@panna365.bet or reach out via live chat. Once you verify your identity with your NID or passport, the number will be updated for you. This process is typically completed within 24 hours.
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Play in a safe environment and enjoy with peace of mind

Your privacy is our top priority. Join panna 365 and enjoy a safe, secure betting experience.

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